Frequently Asked Questions
Everything you need to know about the ultimate climate control for your bed.
How does the BedJet system work?
The BedJet uses quiet, high-velocity air cooling and heating to regulate your body temperature while you sleep. It fits under any bed and works with your existing bedding to circulate air directly into your sheets.
What is the return policy for BedJet products?
We offer a 60-day 'Sleep Better' guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, and we will even cover the return shipping costs for customers in the USA.
Does the BedJet require a special mattress?
No, the BedJet is designed to be compatible with all mattress types and brands, including memory foam, latex, and traditional innerspring mattresses.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days to arrive.
Does it offer dual-zone temperature control for couples?
Yes, by using two BedJet units (a Dual Zone setup), each person can independently control the temperature on their side of the bed to their exact preference.
What kind of warranty is included?
Every new BedJet unit comes with a comprehensive 2-year limited warranty that covers any defects in materials or workmanship under normal use.